TERMS & CONDITIONS

Terms That Help Keep Everything Clear

These Terms & Conditions govern your use of the Kiranjyoti Foundation website and related services, including donations, volunteering, event registrations, newsletter subscriptions, and other interactions with the Foundation.

By using this website, you agree to these Terms & Conditions.

About Kiranjyoti Foundation

About These Terms

Kiranjyoti Foundation is a non-profit organization working toward social development and community welfare through initiatives relating to education, healthcare, women empowerment, child welfare, livelihood, community development, environmental awareness, and other social causes.

These Terms apply to all visitors, donors, volunteers, supporters, partners, and users of the website.

Website Use

Acceptable Use

You agree to use this website only for lawful purposes. You must not:

  • Attempt unauthorized access to the website or its systems
  • Introduce malicious code, viruses, or harmful software
  • Misuse forms, donation systems, or communication channels
  • Submit false or misleading information
  • Copy or commercially exploit website content without permission
  • Use the website in any manner that may harm Kiranjyoti Foundation or its users

Donations

Donation Terms

Donations made through the website are voluntary contributions made to support the activities and programs of Kiranjyoti Foundation.

By making a donation, you confirm that:

  • The information provided by you is accurate
  • You are authorized to use the selected payment method
  • The donation is being made voluntarily
  • You understand that donated funds may be allocated based on program needs unless otherwise specifically stated

Where applicable, donors may receive an electronic acknowledgement or donation receipt.

Tax Benefits

80G & Tax-Related Information

If Kiranjyoti Foundation holds a valid registration under Section 80G of the Income Tax Act, eligible donors may claim applicable tax benefits subject to prevailing laws and documentation requirements.

Tax eligibility may depend on factors including:

  • Donation method
  • Donor details
  • PAN or other required information
  • Applicable law at the time of donation

Kiranjyoti Foundation does not provide individual tax advice.

Refund & Cancellation Policy

Refunds For Donations

As donations are voluntary contributions made toward charitable and social welfare activities, donations are generally considered final and non-refundable once successfully processed.

However, a refund request may be considered in exceptional situations such as:

  • A duplicate transaction
  • An incorrect amount charged because of a technical error
  • An unauthorized transaction reported promptly
  • A payment successfully debited multiple times for the same donation

Refund Request Timeline

Any refund request should be submitted within 7 days of the transaction date. Requests submitted after this period may not be eligible for consideration except where required by law.

Required Information

To review a refund request, we may require:

  • Donor's full name
  • Registered email address
  • Phone number
  • Transaction ID
  • Donation amount
  • Date of donation
  • Payment proof or transaction screenshot
  • Reason for the refund request

Refund Approval & Processing

All refund requests are reviewed individually. Submission of a refund request does not guarantee approval. If approved, refunds will normally be processed to the original payment method used for the transaction.

Approved refunds may take approximately 7–15 business days to reflect in the donor's account depending on the payment gateway, bank, UPI provider, or financial institution. Where legally permitted, payment gateway charges, bank charges, or processing fees already incurred may not be refundable.

Event Cancellation & Registration

Event Registration

Registration for Foundation events may be subject to:

  • Availability
  • Eligibility
  • Event capacity
  • Venue rules
  • Program-specific conditions

Kiranjyoti Foundation reserves the right to modify, postpone, or cancel an event due to operational requirements, safety concerns, weather, regulatory restrictions, or other circumstances beyond its reasonable control. Participants will be informed wherever reasonably possible.

Volunteering

Volunteer Participation

Submitting a volunteer application does not automatically guarantee participation in any program or event. Volunteer involvement may depend on:

  • Program requirements & Age eligibility
  • Skills & Availability
  • Verification & Safety considerations
  • Code of conduct requirements

Kiranjyoti Foundation reserves the right to accept, reject, suspend, or discontinue volunteer participation where necessary.

Intellectual Property

Website Content

Unless otherwise stated, website content including text, branding, graphics, logos, page designs, photographs, videos, and other materials belongs to Kiranjyoti Foundation or is used with appropriate permission.

You may not reproduce, republish, distribute, modify, or commercially use such content without prior written permission.

Photos, Events & Media

Photography & Media

Photographs or videos may be taken during Foundation events, campaigns, workshops, or community programs for documentation, awareness, reporting, and communication purposes.

Where required, appropriate consent should be obtained before using identifiable images, particularly where children or vulnerable individuals are involved.

Third-Party Services

External Services

Our website may integrate services provided by third parties such as:

  • Payment gateways & Email platforms
  • Analytics services & Social media platforms
  • Maps & Embedded media

Use of those services may also be governed by the respective provider's terms and privacy policies.

Disclaimer

Information Disclaimer

We make reasonable efforts to ensure that information displayed on the website is accurate and updated. However, program information, event schedules, statistics, availability, and other details may change from time to time.

Kiranjyoti Foundation does not guarantee that every page will always be completely error-free or continuously available.

Limitation of Liability

To the maximum extent permitted by applicable law, Kiranjyoti Foundation will not be liable for indirect, incidental, consequential, or special losses arising from the use or inability to use this website. Nothing in these Terms excludes liability that cannot legally be excluded.

Governing Law

Applicable Law

These Terms & Conditions shall be governed by the laws of India. Any dispute relating to the website, donations, or these Terms shall be subject to the jurisdiction of the appropriate courts in New Delhi, India, unless applicable law requires otherwise.

Changes To These Terms

We may update these Terms & Conditions from time to time due to changes in our services, legal requirements, payment processes, or organizational policies. The latest version will always be published on this page.

Contact Us

Need Help?

For questions about donations, refunds, website usage, volunteering, or these Terms & Conditions, contact:

Email: kiranjyotifoundation@gmail.com

Phone: +91 8279727491

Location: New Delhi, India

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